Greenway proudly supports the DIYer in you! Below, you'll find resources to help you repair, maintain, and operate your equipment safely.
Self-Repair Services

Manuals (Operator, Parts, Services):
All technical and operator manuals can be purchased online through the Technical Information Store
Product Guides – Quick Reference Guides:
Product Service Demonstrations, Training, Seminars or Clinics:
Fleet Management Information:
On-Board Diagnostics Via Diagnostics Port or Wireless Interface:
- Machine issues are identified by a specific Diagnostic Trouble Code (DTC) that can be accessed through the machine display or dash. Some machines allow for the basic description of the DTC to be viewed
- Remote Display Access (view of operator’s display in cab)
- Mobile Apps (access through the John Deere App Center app)
- Provide operating tips and basic troubleshooting information. Some apps also provide the ability to look up Diagnostic Trouble Codes (DTCs) for more information.
Other Publications with Information On Service, Parts, Operation, and Safety:
Customer Service Advisor:
In our effort to be your first choice for parts, attachments, and service support, we are pleased to offer you the ability to purchase a John Deere Customer Service ADVISOR subscription. A subscription to Customer Service ADVISOR grants you access to much of the same technical and diagnostic information used by our Dealer Technicians.
Definition:
Service ADVISOR is a computer-based database of Operator, Diagnostic, and Technical manuals for John Deere Agricultural, Turf, Utility and Commercial Worksite Products. Additionally, it allows users to connect to machines with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform calibrations. Continual system updates ensure the most current information is always available to keep your equipment up and running. More information can be found at deere.com/repair.
Questions to Consider:
- Do you perform the majority of your own equipment repairs?
- Are your technicians skilled enough to utilize an electronic diagnostic tool?
- How often do you need to access technical or diagnostic information?
Note: Access to Service ADVISOR for Customers does not authorize or permit customers to perform warranty repairs on their equipment.
Customer Service Advisor Capabilities:
- CSA is designed as a diagnostic troubleshooting tool and is built on the same platform that certified John Deere Dealers utilize today, however some functionality is limited.
Contact us for Self-Repair Service support options:
For specialty tool requests, Customer Service Advisor Subscription Requests, or other questions related to self-repair services, please complete and submit the form below.
Do It Your Self Tutorial Videos
Learn how to do things yourself with John Deere’s catalog of DIY tutorial videos.
Prepare
How to Replace Your Arm Rest Cushions
How to Replace Your Seat Cushion
How to Replace Upholstery & Corner Post
How to Install ISO Couplers in a JD SCV
How to Install Footrest Supports
Maintain Your Tractor: Fluid Analysis
Protect
How to Clean Solution System Parts
Plant
Harvest
How to Replace Threshing Elements & Separator Tines
How to Install & Change Out Concaves
How to Replace Straw Chopper Belts
How to Replace Straw Chopper Knives
Platform Cutter Bar Maintenance
Installing Stalk Deflector Shield on Corn Heads
MyGreenway
Access parts schematics, order parts, view your invoices, or request equipment services.
