Self-Repair Services

Greenway proudly supports the DIYer in you! Below, you'll find resources to help you repair, maintain, and operate your equipment safely.

Manuals (Operator, Parts, Services):

All technical and operator manuals can be purchased online through the Technical Information Store

Product Guides – Quick Reference Guides:

Product Service Demonstrations, Training, Seminars or Clinics:

Fleet Management Information:

On-Board Diagnostics Via Diagnostics Port or Wireless Interface:

  • Machine issues are identified by a specific Diagnostic Trouble Code (DTC) that can be accessed through the machine display or dash. Some machines allow for the basic description of the DTC to be viewed
  • Remote Display Access (view of operator’s display in cab)
  • Mobile Apps (access through the John Deere App Center app)
  • Provide operating tips and basic troubleshooting information. Some apps also provide the ability to look up Diagnostic Trouble Codes (DTCs) for more information.

Other Publications with Information On Service, Parts, Operation, and Safety:


Access parts schematics, order parts, view your invoices, or request equipment services.

Portal Login

Customer Service Advisor:

In our effort to be your first choice for parts, attachments, and service support, we are pleased to offer you the ability to purchase a John Deere Customer Service ADVISOR subscription. A subscription to Customer Service ADVISOR grants you access to much of the same technical and diagnostic information used by our Dealer Technicians.


Service ADVISOR is a computer-based database of Operator, Diagnostic, and Technical manuals for John Deere Agricultural, Turf, Utility and Commercial Worksite Products. Additionally, it allows users to connect to machines with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform calibrations. Continual system updates ensure the most current information is always available to keep your equipment up and running. More information can be found at

Questions to Consider:

  • Do you perform the majority of your own equipment repairs?
  • Are your technicians skilled enough to utilize an electronic diagnostic tool?
  • How often do you need to access technical or diagnostic information?

Note: Access to Service ADVISOR for Customers does not authorize or permit customers to perform warranty repairs on their equipment.

Customer Service Advisor Capabilities:

  • CSA is designed as a diagnostic troubleshooting tool and is built on the same platform that certified John Deere Dealers utilize today, however some functionality is limited.

Contact us for support options:

Do It Your Self Tutorial Videos

Learn how to do things yourself with John Deere’s catalog of DIY tutorial videos.


How to Replace Your Arm Rest Cushions 

How to Replace Your Seat Cushion

How to Replace Your Headliner

How to Replace Upholstery & Corner Post

How to Install ISO Couplers in a JD SCV

How to Install Footrest Supports

Installing A Dual Shock Seat

Maintain Your Tractor: Fluid Analysis


How to Winterize Your Sprayer

How to Clean Solution System Parts


Maintain Your Planter

Maintain Your Drill


How to Replace Threshing Elements & Separator Tines

How to Install & Change Out Concaves

How to Replace Straw Chopper Belts

How to Replace Straw Chopper Knives

Platform Cutter Bar Maintenance 

Installing Stalk Deflector Shield on Corn Heads

Platform Reel Tine Flip-Over Kit

Easy Install Combine Cab Accessories 

Customer Support

We’ve opened a Customer Contact Center to help you with all your Greenway needs!

Call (888) 237-7447
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